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Set up in 1991, Design Supply
Limited was originally dedicated to supplying
drawing office products to the Architectural
and Design markets. The changing printing
environment, however, was seen as a major
opportunity, and since 2001 the company
has been repositioning itself, and specialising
in the provision of wide format printing
solutions to a diverse customer base.
Design Supply is now a Value
Added Reseller for Hewlett-Packard, a
Roland partner, a Pro Focus dealer for
Epson and an authorised large format reseller
for Canon, and it has a customer base
of 2,200, 1500 square feet of warehousing,
1500 square feet of office space and a
turnover of £4 million.
Design Supply has also become
a major player in the UK's large format
inkjet market, particularly in the graphics
and signage sectors.
“Over the past six to eight
months the large format market has gone
through the roof, right across the board,”
says Alistair Wright, the company’s Marketing
Director. “We have had a particular increase
in enquiries from professional photographers
and signage companies, who are realising
what wide format printers can offer them,
and many have been astonished at the quality
of the output that they are capable of,
and how much they can now get for their
money.”
In the photography market
some users are still coming to terms with
what digital printing can offer them,
and are slightly nervous about investing
in a field that can seem a little high-tech
and daunting, Design Supply have made
the decision to offer a total solution
if required. This ensures that anyone
who comes to them will be guaranteed to
get the set up that best suits their personal
circumstances. If the customer is not
totally satisfied with the goods, or the
solution that has been supplied, at any
time up to 14 days after installation
or delivery, the cost of goods will be
refunded against the purchase of any Design
Supply product of equal or greater value.
“We talk to everyone who contacts
us at length to make sure that we know
what it is that they are hoping to achieve,”
says Alistair. “We ask a lot of questions
and ultimately this helps us to select
the printer that is right for the client
for their market be it graphics, signage,
photography or architectural and design.
We can also supply a full range of media
from all the top manufacturers, and we
can set everything up and have it running
at our clients premises, so that they
can be confident that everything has been
done right, and that they will get the
very best results possible.”
The purchase will also be
totally supported by Design Supply, and
where possible any faults will be diagnosed
and repaired remotely. If the fault can’t
be rectified immediately, then a technician
will be on site within an average of four
working hours during normal Monday to
Friday working hours (dependant on the
type of service contract purchased).
FREEFONE: 0800 018 23 23 EMAIL:
SALES@DESIGNSUPPLY.COM WEB: WWW.DESIGNSUPPLY.CO.UK
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